Customer support

Troubleshooting and returning goods

Information on how to ask for help when troubleshooting Güralp products, and how to return goods for inspection, service and repair.

User guides for Güralp hardware.

Güralp Systems have produced a number of free and open source software products for your computer, including the popular Scream! package.

Latest versions of the internal firmware of Güralp digital sensors, digitizers and DCMs.

How to obtain detailed information about the sensitivity and frequency response of Güralp equipment.

Step-by-step guides explaining commonly-used features of our equipment.

Our service centres can provide a quicker and more convenient service if you have any problems or further queries.



Home Products New installations Customer support Troubleshooting and returning goods Manuals and documentation Software for your computer Firmware updates Calibration information How-to guides Installation topics Case studies Find your nearest service centre About us	Customer support Troubleshooting and returning goods Information on how to ask for help when troubleshooting Güralp products, and how to return goods for inspection, service and repair. Manuals and documentation User guides for Güralp hardware. Software for Windows and Linux Güralp Systems have produced a number of free and open source software products for your computer, including the popular Scream! package. Firmware updates Latest versions of the internal firmware of Güralp digital sensors, digitizers and DCMs. Calibration information How to obtain detailed information about the sensitivity and frequency response of Güralp equipment. How-to guides Step-by-step guides explaining commonly-used features of our equipment. Find your nearest service centre Our service centres can provide a quicker and more convenient service if you have any problems or further queries.